Tip Number: 125

Microsoft Knowledge Base

Microsoft has created an enormous Knowledge Base with well written, step by step articles to solve problems. The biggest problem with the Knowledge Base is that...it's so big. Sometimes you have to be very exact in your description of the issue you want help with. Try variations of the words you're searching on and remember to start narrow in your description (explaining with much detail) and then search out (explaining with less detail).

You can see the Microsoft Knowledge Base by navigating to http://support.microsoft.com

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